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Homemade Soaps, Lip Balms and Body Butters on Etsy
Vintage Items on Etsy
Thank you for your support
- Here at Hen and Chic Vintage we strive to provide fair and honest customer service. Our regular business hours are 9am-5PM, Eastern Monday through Friday.
- If there is an issue with your order when it arrives, we would love to know as soon as possible so we may resolve it quickly. Please contact us about issues before leaving feedback, thanks.
- Made to order item: If an item is a made to order item please read the terms and conditions for processing time located within the specific item description.
- Local pick up: Pick up or delivery in Kennett Square, PA area only. Contact me to make arrangements for delivery or pick up.
- All other items: Items will be packaged and shipped within 3 business days.
We will mail your package using either United States Post Office (USPS) or United Parcel Service (UPS) depending on size and weight. All packages will come with a delivery conformation tracking number.
- Sorry, but at this time we do not ship internationally from the United States.
Refunds and Exchanges
- All items are available for a refund. The item must be shipped backed to Hen and Chic Vintage and once received and processed you will receive a refund. Buyer must pay return shipping. All items must be shipped back within 30 days of receipt of shipment.
- Shipping and handling charges for returning items shipped by Hen and Chic Vintage are borne by the buyer. To ensure the safe return of the merchandise, ensure shipments are processed through a trackable shipping service.
- If you shipped the item back to Hen and Chic Vintage at your own expense, and the return is the result of a Hen and Chic Vintage error, you will be refunded your shipping costs when we process the return. If the return is not a result of a Hen and Chic Vintage error, you will be refunded the cost of the product not including shipping charges
- Pennsylvania residents will be charged 6% sales tax
- Sorry, no checks, no money orders, no cash
Accepted payment methods
Additional policies and FAQs
- We can entertain custom orders for some items. If we don’t have something you’re looking for, but you feel it might be up our alley, feel free to contact us. We can try to find that special something. We do reserve the right to deny a special request depending on feasibility and such, but we’re usually pretty flexible.